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Beneficiary Details

The beneficiary record displays all information and payment history.

Access

  1. Side menu: Cash Transfers > Beneficiaries
  2. Click on a beneficiary

Displayed information

  • Beneficiary name (household head)
  • Household code
  • Status (active/inactive)
  • Enrollment date

Identity Section

FieldDescription
Full nameHousehold head name
SexMale / Female
AgeHead's age
PhoneContact number
Identity documentType and number

Payment Section

FieldDescription
Payment methodMobile Money, Bank, Manual
Mobile Money numberNumber for MM transfers
Bank accountIBAN or account number
OperatorOrange, Free, Wave, etc.

Household Section

Link to the household record with:

  • Geographic location
  • Household composition
  • PMT score and category

Program Section

  • Program membership(s)
  • Enrollment date
  • Expected monthly amount

Payment history

Chronological table of transfers:

ColumnDescription
CyclePayment cycle name
DatePayment date
AmountTransferred sum
StatusPaid, Pending, Failed
MethodPayment channel used

Filter history

  • By period (date from/to)
  • By payment status
  • By cycle

Payment statistics

  • Total received: Sum of all payments
  • Number of payments: Number of transfers received
  • Last payment: Date of the last transfer

Available actions

Edit payment information

  1. Click Edit
  2. Update the Mobile Money number or bank account
  3. Save

Required permission: transferts.beneficiaires_edit

Change payment method

  1. Click Edit
  2. Select the new method
  3. Enter the account information
  4. Save

Suspend a beneficiary

  1. Click Suspend
  2. Select the reason:
    • Non-compliance with conditionalities
    • Death of household head
    • Relocation
    • Other
  3. Add a comment
  4. Confirm

The beneficiary changes to Inactive status and no longer receives payments.

Reactivate a beneficiary

  1. Click Reactivate
  2. Confirm

The beneficiary returns to Active status.

Graduate a beneficiary

Graduation marks the definitive exit from the program.

  1. Click Graduate
  2. Complete the graduation assessment
  3. Confirm

See Graduation for more details.

Documents

List of associated documents:

  • Identity documents
  • Certificates
  • Supporting documents

Click on a document to view or download.

Conditionalities monitoring

If the program has conditionalities:

  • Verification history
  • Compliance status
  • Next scheduled verification

Change history

Log of changes:

  • Information modifications
  • Status changes
  • Actions performed

Each entry indicates the date, user, and details.