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Welcome to PCH-SIG

PCH-SIG is an Information and Management System dedicated to social protection programs. It enables management of the entire beneficiary lifecycle, payments, and geographic monitoring.

Main Features

Household and Beneficiary Management

  • Household registry: Complete registration of households with socio-economic information
  • Beneficiary tracking: Individual management of household members
  • Identity documents: Verification and tracking of identification documents

Payment Cycles

  • Cycle creation: Planning of payment periods
  • Automatic generation: Calculation of amounts based on criteria
  • Multi-level validation: Configurable validation workflow
  • Operator export: Integration with payment operators (Mobile Money, banks)

GIS Mapping

  • Geographic visualization: Interactive map of households
  • Spatial analysis: Distribution by region, sector, municipality
  • Thematic layers: Poverty, vulnerability, payments

Reports and Indicators

  • Dashboard: Real-time overview
  • DLI indicators: Tracking of disbursement-linked indicators
  • IFR reports: Interim financial reports
  • Data export: Excel, CSV, PDF formats

Data Model

PCH-SIG architecture is built around main entities:

PCH-SIG Data Model

Payment Flow

The payment process follows a structured workflow:

Payment Flow

User Roles

RoleCodeDescription
AdministratorROLE_ADMINFull system access
National CoordinatorROLE_COORDINATEURNational activity coordination
Health CoordinatorROLE_COORDINATEUR_SANTEHealth activity coordination
Regional SupervisorROLE_SUPERVISEURRegional activity supervision
Field SupervisorROLE_FIELD_SUPERVISORField supervision, household validation
Database SpecialistROLE_DB_SPECIALISTUser management, system maintenance
Cash Transfer SpecialistROLE_GESTIONNAIRE_PAIEMENTPayment and cycle management
Cash Transfer SpecialistROLE_TM_SPECIALISTTransfer program oversight, payment approval
Administrative & Financial ManagerROLE_RAFAdministrative and financial management
Data Entry OperatorROLE_DATA_ENTRYHousehold and beneficiary data entry
Support MeasuresROLE_MAField support for households
Social Safeguards SpecialistROLE_SS_SPECIALISTComplaint management and resolution
Environmental Safeguards SpecialistROLE_SSEEnvironmental complaint management
Monitoring & EvaluationROLE_SEProgram monitoring and evaluation
NGO Focal PointROLE_ONG_FOCALNGO partner focal point
NGO Focal Point (limited access)ROLE_POINT_FOCAL_ONGAccess limited to their NGO areas
ViewerROLE_VIEWERRead-only access
UserROLE_USERBase role with minimal access
Dynamic Permissions

Each role's permissions are managed in the database. See the Roles and Permissions page for detailed permissions per role.


Getting Started

To start using PCH-SIG:

  1. Log in to the application
  2. Familiarize yourself with the interface
  3. Follow the tutorial Create your first household
Need help?

Check the Tutorials section for step-by-step guides.