Getting started with Bemba
This guide walks you through your first steps with Bemba. By the end, you will know how to sign in, find your way in the menu and look up a household.
Prerequisites
- A Bemba user account
- A recent web browser: Chrome, Edge or Firefox
- An internet connection
Getting an account
Accounts are created by the MIS administrator. Contact UCP-PCH.
Step 1: Sign in
- Open
https://bemba.ucp-pch.org. - Enter your e-mail address and your password.
- Click Sign in to the MIS.
Forgot your password?
Click Forgot password? to receive a reset link by e-mail. Details are in the Signing in tutorial.
Step 2: Discover the interface
After signing in, you land on the dashboard.
| Area | Role |
|---|---|
| Side menu | Access to the modules, grouped by theme |
| Top bar | Language, server status, notifications and profile menu |
| Main area | Content of the open screen |
| Bemba button | Assistant, at the bottom right of the screen |
Step 3: Browse the modules
The side menu groups screens by theme. You only see the screens your role allows.
| Group | Example screens |
|---|---|
| Data Collection | Data Collection, Data Quality |
| Social Registry | Households, Duplicate Management, Eligibility |
| Cash Transfers | Programs, Beneficiaries, Transfers, Payments, Reconciliation |
| Complaints (GRM) | Complaints, My Assignments, Knowledge Base |
| Reports | Reports, Analytics, Government Reports, GIS Map |
| Administration | Settings, Projects, Institutions |
Navigation always follows the same pattern:
- Click a screen in the menu.
- Narrow the list with search and filters.
- Click a row to see the details.
- Use the screen's action buttons: New, Edit, Export.
Step 4: Find a household
Open the list
In the menu, click Social Registry → Households.
Search and filter
- Search: household code or name of the head of household.
- Filters: region, sector, tabanca, status, poverty category, area type.
Geographic filters follow the territorial hierarchy:
See the details
Click a household. Its record appears next to the list, with the Summary, Members, Payments, Documents, Surveys, Programs and History tabs.
Step 5: Look up a beneficiary
- In the menu, click Cash Transfers → Beneficiaries.
- Search for the beneficiary by name or phone.
- Click the row to open the record: identity, programme, payment account and payment history.