SMS campaigns
An SMS campaign prepares a bulk send: a list of recipients, a personalised message in each recipient's language, then an Excel file handed to the operator who sends the SMS. The GIS does not send the SMS itself.
Access
Side menu: Cash Transfers → SMS Campaigns. The entry follows the permission to view payments.
How it works
Draft ──► Ready ──► Exported
│ │ │
│ recipients, │ Excel file
│ messages │ │ handed to the operator
- Create the campaign and choose its message type.
- Add recipients, from the beneficiary registry or by importing a file.
- Generate the messages from the SMS templates.
- Mark the campaign Ready for export.
- Export the Excel file and send it to the operator.
Message types
| Type | Use |
|---|---|
| General reminder | Remind a date or a procedure |
| Information | Announce a change or news |
| Awareness | Educational message |
| Summons | Invite to a meeting or a verification |
Statuses
| Status | Meaning |
|---|---|
| Draft | Campaign can be edited |
| Ready | At least one recipient has a valid phone; export is possible |
| Exported | The file has been downloaded for the operator |
Reset to draft reopens a ready campaign.
Languages
Each recipient gets the message in their language: Portuguese, Creole, French, Fula (Pulaar), Balanta, Mandinka, Manjak, Papel, Felupe, Bijagó or Mancanha. Without a template in their language, the Portuguese template is used instead.
The campaign list
At the top, four figures: Total campaigns, Total recipients, With phone, Exported.
Search applies to the campaign name. Two filters narrow the list: Status and Message type. The SMS templates button opens template management.