Social Services
The Social Services module allows you to manage all infrastructures and human resources involved in providing services to Bemba program beneficiaries.
Objectives
- Map available services (schools, health centers, GBV services)
- Track human resources (teachers, community health workers, GBV agents)
- Analyze geographic coverage of services
- Plan interventions based on needs
Module Organization
The module is divided into three main sections:
Social Services
├── Education
│ ├── Schools
│ └── Teachers
├── Health
│ ├── Health Services
│ └── Community Health Workers (CHW)
└── Gender-Based Violence (GBV)
├── GBV Services
├── GBV Agents
└── KoboToolbox Analysis
Accessing the Module
From the main menu
- Click on Social Services in the sidebar
- Select the desired section:
- Education for schools and teachers
- Health for health centers and CHW
- GBV for GBV support services
Required Permissions
| Section | Read Permission | Write Permission |
|---|---|---|
| Schools | ecoles.view | ecoles.edit |
| Teachers | enseignants.view | enseignants.edit |
| Health Services | services_sante.view | services_sante.edit |
| CHW | asc.view | asc.edit |
| GBV Services | services_vbg.view | services_vbg.edit |
Common Features
All sections share similar features:
Search and Filters
- Text search by name or code
- Geographic filters by region and sector
- Specific filters depending on service type
Available Actions
| Action | Description |
|---|---|
| View | See the list and details |
| Add | Create a new service/agent |
| Edit | Update information |
| Import | Import data from a file |
| Locate | See GPS position on map |
Statistics
Each section displays key indicators:
- Total number of elements
- Geographic distribution
- Specific indicators (pilot schools, active agents, etc.)
GIS Map Integration
Services with GPS coordinates can be viewed on the GIS Map:
- Activate the corresponding layer in the layers panel
- Markers appear on the map
- Click on a marker to see details
Data Sources
Data can come from several sources:
| Source | Description |
|---|---|
| Manual entry | Through the creation interface |
| Excel import | Through the import function |
| Kobo sync | For field-collected data |