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Operator accounts

An operator account represents the mobile money account payments are made from (TELECEL, Orange Money, MTN). The SIG tracks its balance and takes the transfer letter settings from it.

Access​

Side menu: Cash Transfers → Operator Accounts, Accounts tab.

ActionRight (Settings → Roles)
View accounts and historyConsulter les comptes opérateurs
Create, edit, delete an accountGérer les comptes opérateurs
Record a depositEnregistrer des dépôts

Overview​

Indicators: total balance, active accounts, alerts, operators. Each account shows its current balance and alert threshold; a low-balance badge appears when the balance drops below the threshold.

Create an account​

  1. Click Add account.
  2. Fill in: label, operator, project (optional: the letter settings then apply to that project only), account/phone number, alert threshold (FCFA), notes.
  3. Complete the transfer letter settings: agency information (name, abbreviation, system name, location, reference prefix), recipient (name, position, city), first, second and third signatory (Ministry endorsement), footer address, custom "Nome" line.
  4. Keep the account active and save.

A transfer can only be created if at least one active account exists.

Account page​

  • Indicators: current balance, total deposits, total payments, alert threshold.
  • Movement history, filterable by type: deposits, payments, adjustments, with the balance after each movement.
  • Recalculate recomputes the balance from the movements.

Record a deposit​

  1. Click New deposit.
  2. Enter the amount (FCFA), the deposit date and the transfer/payment slip number, which is required.
  3. Attach the slip (PDF or image) and, if needed, a reference and a description.
  4. Check the new balance and save the deposit.

What changes the balance​

MovementSource
DepositRecorded on the account page
PaymentPayment confirmed by the CT file or by reconciliation. See Reconciliation
AdjustmentBalance read from a TELECEL statement during a reconciliation

See also​