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Duplicate Management

Bemba spots households that may have been registered twice, so that a household has only one identity in the registry.

Access​

Side menu: Social Registry > Duplicate Management

Duplicate types detected​

TypeWhat is compared
Head phoneSame phone number for two heads of household
Member phoneSame number for members of two households
Similar nameClose head names in the same area
LocationIdentical or very close GPS positions
Mobile MoneySame Mobile Money number
Identity documentSame identity document number

Each duplicate has a similarity score from 0 to 100%:

ScoreBadge
90% and aboveRed: very likely duplicate
70 to 89%Yellow: to check
Below 70%Grey: weak resemblance

Dashboard​

Four counters at the top of the page: Untreated, Detected, Ignored, Merged.

Duplicate list​

Each row shows the type, the two households concerned (Household 1, Household 2), the shared value, the score and the actions.

Filters​

FilterOptions
StatusDetected, Confirmed, Ignored, Merged
TypeHead phone, Member phone, Similar name, Location, Mobile Money

Handling a duplicate​

Ignore​

If the two households are distinct (false positive), click Ignore. The duplicate moves to Ignored status.

To ignore several duplicates at once, tick them and click Ignore selection.

Merge​

If both records describe the same household:

  1. Click Merge.
  2. Choose the household to keep. The window shows each one's number of members.
  3. Add a comment (optional).
  4. Confirm.

The merge attaches the other household's beneficiaries and members to the kept household, then deletes the other household. The duplicate moves to Merged status.

Warning

Merging cannot be undone. Check both households' payments and programs before confirming.

Analyze households​

The Analyze households button searches for duplicates among the current project's households and opens a Duplicate Analysis Report:

  • households analyzed, duplicates found, new and already known;
  • breakdown by risk level, by type and by region;
  • most frequent duplicates, with the value and the number of occurrences;
  • detail of detected duplicates: source and target household, head, phone, locality, shared value.

Download CSV exports this report.

Good practice​

  • Handle the highest-scoring duplicates first.
  • When in doubt, have the field team check before merging.
  • Keep the most complete and most recent record.

Permissions​

ActionPermission
View duplicatesView duplicates
Check a householdCheck duplicates
Ignore or mergeProcess duplicates (ignore/merge)
Run the analysisRun duplicate analysis